All our hires come with mandatory insurance included, this comes standard with a maximum excess of $3,500. The excess can be reduced by purchasing either of our excess reduction packages; For $30 per day a maximum excess will be reduced to $500. For $45 per day a maximum excess will be reduced to $0 and includes complimentary windscreen and tyre damage repairs. The insurance coverage pertains only to the vehicle hire. Any damage to any accessories hired will be the liability of the hirer.
Touchdown rentals takes no responsibility for damage caused to any equipment that is mounted to roof racks on our vehicles. It is the hirers responsibility to ensure skis and any other equipment are safe and secure.
Touchdown rentals ask that you do not leave any of our convertible vehicles unattended in the Arthurs Pass national park. Keas will likely damage the soft top of the vehicle and this damage will not be covered by insurance.
To hire from Touchdown we require prepayment for the hire of your vehcile plus a bond of either; $500 authorisation of a credit card, a cash bond of $2,000.
If picking up a vehicle late in the evening or after a long haul flight we recommend that you rest up before driving outside of Christchurch. It is not recommended to drive late at night to other destinations especially in the winter months. If you require accommodation in Christchurch our friends at the Commodore hotel will look after you with a special deal if you are hiring from Touchdown.
While cancelling a booking the following charges are applicable:
More than 7 days - No fee applicable
Within 7 Days of hire - 1 days hire
Less than 24hours - 100% charge of the entire rental